Refund Policy
Last updated: 26 June 2026
This Refund Policy explains how refunds work for the Kentroxe platform, provided by Zenithowt Limited ("Kentroxe", "we", "us", or "our").
1. Satisfaction Guarantee
If you are not satisfied within the first seven (7) days of your initial subscription, contact us for a full refund of that period โ no questions asked.
2. Recurring Subscriptions
After the initial period, subscription fees are non-refundable for the current billing cycle. You may cancel anytime to prevent future charges; your plan stays active until the end of the paid period.
3. How to Request a Refund
Email us with your account details and the reason for your request. Approved refunds are issued to the original payment method within a reasonable timeframe.
4. Contact Us
Zenithowt Limited (Company No. 78908961)
Unit B6, 12th Floor, Wing Wah Building, No. 677 King's Road, Quarry Bay, Hong Kong Island, Hong Kong
Email: Contact@kentroxe.com